Mission Statement for Yong Mackay
"We shall strive for excellence in all endeavours. We shall set our goals to achieve total customer satisfaction and to deliver defect-free premium value products on time, with service second to none."

To Survive and Prosper We Shall :-

* Strive for excellence in all endeavours.

* Set our goals to achieve total customer satisfaction, with service second to none.

* Create a high performance organisation in which every individual accepts responsibility and is rewarded for results.

* Earn the trust of employees and customers by being forthright in our communications and constantly delivering on commitments.

We Value :-

* Integrity - Doing what we say we will do.

* High Performance :- The excitement and fulfilment of achieving superior results and stretching our capabilities.

* Relationships :- Building relationships that focus on creation of value for all parties.

* Courage and Leadership :- Accepting responsibility to inspire and deliver change in the face of adversity.

* Respect for Each Other :- Valuing enrichment by openness, Sharing, trust, teamwork and involvement.

* Environment :- An overriding commitment to environmental responsibility.

We Have Succeeded When :-

* Our Customers are benefiting from the use of our services.

* The Community in which we operate values our citizenship.

* Every Employee starts each day with a sense of purpose and ends each day with a sense of accomplishment.